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Darcars Lexus Of Silver Spring

1  Reviews

(301) 680-0400
2505 Prosperity Ter
Silver Spring, MD 20904


New Lexus & Certified By Lexus Dealership

Phone Numbers

(301) 680-0400

Recommended Reviews

Average Rating (1)


On Dec 23 2011 I visited the Lexus of Silver Spring to buy a used SUV. After a couple hours, picked out a white 2010 RX 350. I also had a trade in 2007 BMW 3 series. My sales person Adebajo Ojo was very helpful and was able to get the car in my target price range and payment. After that, I worked with the Finance Manager, Christopher Morris to obtain financing for my car. I was approved for 5.99% and told him I would be back to following day with my title. We signed all of the paperwork to finalize the deal and all that needed to be done was to bring the title. I left my trade in at the dealership. The following day (after I had already called and insured my new car), I received a phone call at work that I needed to come into the dealership. I got off work early and when I arrived, the General Manager and Sales Manager pulled me into their office and let me know that there had been a mistake on their end and that they could not honor the deal they had signed the contract for. They mistakenly gave me too much for my trade in and would lose their jobs if they did not cancel the deal. They demanded I give them their keys and refused to honor the deal they had signed for. I was surrounded by several men in an office and felt like they were trying to bully me into giving them what they wanted. I had no choice but to give them their keys and take back my car.

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